Angela Mesa

Global Channel Operations Manager

Originally from Cali, Colombia, Angela Mesa came to the US as a teenager in search of greater opportunity. Moving at such a young age allowed Angela to dive into American culture while still holding strongly to her Latina roots. Angela's family and native culture taught her the value of resilience, human connection and relationship building with people from all backgrounds.

For the past 16 years Angela has led cross-functional teams in the US and abroad which has helped her explore multiple cultures and business environments. Currently, Angela is a Cisco contributor where she is the Global Channel Operations Manager for the Meraki BU and The Global President of Cisco’s LatinX Employee Resource Group Conexión.

Angela has a B.S. in Information Systems, Management and Services from USF in Tampa FL where she also started her journey in management.

Angela Mesa’s Session(s):

9:00 am–9:45 am PDT — Friday, October 9, 2020

Leading with Empathy and Resilience in a Time of Crisis

In a time of unique collective fear and incredible global uncertainty it is now more important than ever to lead with emotional intelligence, resilience and fully focused on the engagement, outlook and cohesion of the team.

To do this we need to:

  • Be aware and mindful of current regional, social, political and personal environment for each of our team members
  • Hold candid and open conversations where teams are able to feel safe and express fully their fears and emotions
  • Explore new ways to be flexible and inclusive
  • Overcommunicate in a consistent format or medium
  • Understand the difference between brutal honesty and credible hope

After this talk you will be able to:

  • Understand and empathize with the power of community
  • Redirect power to the team to build a strong morale during this time of crisis
  • Focus on engagement and cohesion of the team
  • Have the human factors in mind while walking through the day to day business decisions.

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